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1. Order Placement & Processing
All orders must be submitted via the canteen touch billing terminal or the official online ordering system. Orders are processed sequentially.
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2. Payments
All transactions must be settled immediately at the time of placing the order. We accept cash and UPI payments via the generated QR codes.
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3. Order Cancellation & Refunds
Once an order is confirmed, printed, or processed for preparation, it cannot be cancelled, modified, or refunded.
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4. Collection of Food
Customers must present the printed receipt at the counter to collect their ordered food items. The canteen is not responsible for misplaced receipts.
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5. Hygiene and Food Safety
We maintain the highest level of food hygiene and quality standards. Customers are advised to consume food within the recommended time limits.